
We can protect your mobile phone from as little as £1.49 a month – less than the price of a cup of coffee! Simply choose between our Major and Minor Hiccup cover.
Our instant claim decision means we process your claim straight away,
and we never ask you to print off and post forms! Once your claim
is accepted, we guarantee a door-to-door replacement phone within one
working day1, and our 24/7/365 claims process means we're always there for you. We're proud to offer industry-leading mobile phone insurance solutions, backed by
Aviva - the UK's largest insurance company. We offer expert tips and advice to help you when you face mobile phone hiccups.
Our remedies and cures include everything from step-by-step guides on how to
track, lock, block and wipe your phone to how-to guides on improving your phone
security - and lots more tips and advice in between! We don't like to follow the crowd. We offer mobile phone insurance
that stands out from the rest. This includes policies inspired by real-life
events, with simple and easy-to-understand processes. We're also home-grown,
with UK-based support centres and repairs labs. We'll cover you if your phone is stolen e.g. if you have your
bag taken when you're out and about. We'll cover you if your phone goes missing e.g. if you
accidentally leave it behind on the bus. We'll cover you for any calls, data downloads, emails, internet usage,
MMS messages and SMS messages made or sent following the theft or loss of your phone. We'll cover you for accidents like dropping your phone or smashing the screen. We'll cover you if your phone has an internal electrical fault or
breakdown after your warranty goes out of date. We'll cover your phone for hiccups like knocking your cup of tea
over your phone or accidentally dropping it in the bath. We'll cover you if your phone's charger, headset,
memory card, case or screen protector are lost, stolen or damaged
in the same incident as your phone. We'll cover you wherever you are in the world, e.g. if you drop your phone
in the pool while on holiday (as long as you've not been outside the UK for more than 60 days). You can make a claim with us in three simple steps: Our cover is designed to protect you against life's hiccups for the full length of your policy. Here’s how: We aim to protect as many people as possible from phone hiccups. You can apply for Hiccup phone cover if: Here at Hiccup, we’re committed to protecting our customers. It is for this reason we do everything we can to prevent fraudulent claims to ensure genuine customers receive the best possible service. We have many tools at our fingertips to help us identify and investigate potential fraud. We also work closely with organisations such as the police and network providers to verify the information we’re given. This includes whether: If we think that a claim being made is dishonest or exaggerated, then we can cancel the policy and take legal action. All this ensures we can keep providing great mobile phone cover at great prices – just in case of any little hiccups! We hope that you will be happy with the service that we provide. However, if you are unhappy with the handling of any aspect of your policy please let us know. You can do this by going to the ‘Contact Us’ section of the website or by emailing us on contactus@hiccupinsurance.co.uk. If you have complained to us and are unhappy with our final decision, you can refer the matter to the Financial Ombudsman Service. Following this procedure does not affect your right to take legal action. Full details of this procedure can be found in your policy documentation, saved under My Account.Why insure your phone with Hiccup?
Fast service times
Industry-recognised expertise
Our replacement phones are approved by manufacturers such as Apple and
Samsung and we only ever use genuine parts and authorised repairs processes.
Expert remedies and cures
Insurance that's different
But don’t just take our word for it…
What's covered?
Theft - Major Cover only
Loss - Major Cover only
Unauthorised use - Major Cover only
Accidental damage
Mechanical breakdown
Liquid damage
Accessories
Worldwide cover
How to claim
Policy length/eligibility
Fraud
Making a complaint
If you have any questions, get in touch with us – we’re always happy to help. We can call you back at a time that suits you, so you don’t even have to use your minutes!
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